Wouldn’t it be useful if you knew what content your community wants? Which one of your stories are they commenting on the most on other sites? Where is the conversation happening? On blogs? On Twitter? On social networks? If you knew this, you could write better content that’s more engaging, gets more traffic and keeps the community happy.

The buzz monitoring world is changing. Simple tracking of mentions is becoming a commodity. Customers take even support for the newest platforms such as FriendFeed for granted. As the Web becomes more and more distributed customers become swamped in information they don’t know how to act on. What they want is business intelligence. Actionable insights.

There is a much bigger community outside the branded community. People are talking to their peers, connecting and searching for answers everywhere on the Web. While brands might wish that everyone gets an account and participates in their branded communities, that is never the case. Find out how ContextVoice can help.